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Leads ​

Leads holds every completed lead form submission across the workspace — the answers people typed into your DM automations.

A lead is written when someone answers the last question of a lead form step. Half-finished forms don't appear here.

The table ​

Each row shows who submitted, which flow and form captured it, which Instagram account it came through, and when. Click a row to open the full set of question-and-answer pairs.

The header shows the total count for the current filters. Load more pages through older submissions.

📸 Screenshot

The Leads tableThe Leads table with its lead form, flow and date filters above it, and Export CSV at the top right.

Filters ​

FilterWhat it narrows to
Lead formSubmissions of one form.
FlowSubmissions captured by one flow.
AccountOne Instagram account (shown only when several are connected).
From / ToA date range.

Filter options are built from what exists today. A lead whose flow was since deleted still shows the flow's name in the row — it just can't be filtered to any more.

Exporting to CSV ​

Export CSV downloads the current filtered set as leads-YYYY-MM-DD.csv. Filters apply to the export, so narrow first and you get exactly the segment you wanted.

Very large exports come back in date-range slices — narrow the dates and export twice.

Why leads outlive everything else ​

Captured leads are your data, and they're deliberately hard to lose. Each submission stores a snapshot of:

  • the contact's username and name,
  • the Instagram account's username,
  • the flow's name,
  • the lead form's name,
  • every question prompt, field type and answer.

So a lead stays complete and readable after the flow is deleted, the form is deleted, or the Instagram account is disconnected. Only deleting the workspace destroys them.

Leads on a contact ​

The Contacts table has a Leads column. Where a contact has submissions, the count is a button that opens their answers in place — useful when you're looking at one person rather than one form.

What isn't here ​

  • Abandoned forms. Someone who answered two of four questions has no lead row. Their partial answers are held against the conversation, not surfaced as a lead.
  • Skipped fields. These are recorded as part of the submission, shown blank.